Efiner Financial Analytics Inc. ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with any of our services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
This policy applies to all users of the Services, including visitors, registered account holders, and any other individuals who interact with our platform. We encourage you to read this policy carefully and contact us if you have any questions.
We collect information that you provide directly to us, information generated through your use of the Services, and information obtained from third-party sources. The categories of information we collect include:
When you create an account, contact us, or otherwise interact with the Services, we may collect your name, email address, phone number, mailing address, company name, job title, and other identifying information you choose to provide.
To provide our analytics services, we may collect financial data you input or authorize us to access, including transaction records, account balances, revenue figures, expense categories, and other financial metrics necessary to generate reports, forecasts, and analyses.
We automatically collect information about how you access and use the Services, including your IP address, browser type, operating system, referring URLs, pages viewed, features used, time spent on the platform, and interaction patterns.
We collect information about the devices you use to access the Services, including hardware model, operating system version, unique device identifiers, and mobile network information.
We use the information we collect for the following purposes:
We do not sell, rent, or share your phone number, SMS consent data, or opt-in information with any third parties for marketing or promotional purposes. Your information is used solely to deliver the account notifications and transactional messages described in our Terms of Service.
We use cookies, web beacons, pixels, and similar tracking technologies to collect usage data, remember your preferences, and improve your experience on the platform. Cookies are small data files stored on your device that help us recognize your browser and capture certain information.
You may control the use of cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit your ability to use certain features of the Services. We do not respond to Do Not Track signals at this time.
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection practices.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
The Services may contain links to third-party websites, services, or applications that are not operated by Efiner Financial Analytics Inc.. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.
We may engage third-party service providers to perform functions on our behalf, such as hosting, data analytics, payment processing, and customer support. These providers have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your data.
We retain your personal information for as long as your account is active, as needed to provide you the Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed for these purposes, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data, and the right to opt out of certain processing activities. To exercise any of these rights, please contact us using the information provided below.
You may update your account information at any time by logging into your account settings. You may opt out of promotional communications by following the unsubscribe instructions included in each message or by contacting us directly. Please note that even after opting out of promotional communications, you may continue to receive transactional and administrative messages related to your account.
The Services are not intended for individuals under the age of eighteen (18). We do not knowingly collect, solicit, or maintain personal information from anyone under 18 years of age. If we learn that we have collected personal information from a child under 18, we will take prompt steps to delete that information. If you believe that a child under 18 has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the policy on our website. Your continued use of the Services following the posting of a revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Phone: (888) 338-5476
Email: support@efiner.com